What type of knowledge refers to soft skills required during negotiations?

Enhance your contract management career by preparing for the Certified Professional Contract Manager Exam with multiple choice questions, detailed explanations, and expert tips.

The correct answer is that the type of knowledge referring to soft skills required during negotiations is tacit knowledge. Tacit knowledge encompasses the skills, experiences, and insights that are often difficult to articulate but are critical in interpersonal interactions, such as negotiations. This includes aspects such as emotional intelligence, communication skills, conflict resolution abilities, and the ability to read social cues.

In negotiations, tacit knowledge allows individuals to navigate complex interpersonal dynamics, build rapport, and foster collaboration, which is essential for successful outcomes. While explicit knowledge refers to information that can be easily documented and shared, tacit knowledge is more intuitive and often acquired through personal experience and practice. Strategic knowledge pertains to the planning and high-level decision-making approaches, which are also important but do not directly encompass the soft skills used in negotiations. Formal knowledge involves structured and recognized educational content that often lacks the hands-on application found in tacit knowledge.

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