Certified Professional Contract Manager (CPCM) Practice Exam

Question: 1 / 515

What does the Kirkpatrick model evaluate in training effectiveness?

Immediacy of training implementation

Impact on revenue growth

Value across four levels of training

The Kirkpatrick model is a widely recognized framework for evaluating the effectiveness of training programs by assessing them across four distinct levels. These levels are:

1. **Reaction**: How participants feel about the training they received.

2. **Learning**: The extent to which participants acquired the intended knowledge and skills.

3. **Behavior**: The degree to which participants apply what they learned when they are back on the job.

4. **Results**: The impact the training has on organizational goals, including productivity, quality, and profitability.

Option C correctly identifies that the model provides value by evaluating training effectiveness through these four levels, allowing organizations to understand not just the immediate effects of training but also its long-term impact on performance and business outcomes.

In contrast, the other options do not encompass the comprehensive nature of the Kirkpatrick model. The immediacy of training implementation, impact on revenue growth, and cost-effectiveness are important metrics in their own right, but they do not capture the holistic evaluation provided by the four levels defined in the Kirkpatrick model. This model ultimately helps organizations make informed decisions about their training investments and overall employee development strategies.

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Cost-effectiveness of training programs

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